Terms and Conditions

Fibrecompare.com Terms & Conditions: April 2022

‘Fibre Compare’ / ‘fibrecompare.com’ (the "Website") is a trading style of Comparison Systems Ltd. The company is registered in England and Wales under company number 08747553 and the registered office is at 5-9 Eden Street, Kingston Upon Thames, Surrey KT1 1BQ. ("us", "we", "our", "CSL").

1. Website This page (along with the documents linked to it) explains the terms and conditions under which you may use the Website, whether as a guest or as a registered user (the "Terms"). Please read these Terms and Conditions carefully before using the Website. By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website. We reserve the right to change these Terms at any time by updating this page. You must check this page on a regular basis to be aware of any changes we make, as they are legally binding on you. Some of the Terms' provisions may be superseded by provisions published elsewhere on the Website.

Access to the Website is granted on a temporary basis, and we reserve the right to withdraw or change the services we offer or the Website at any time without notice. We will not be liable if the Website or services are unavailable for any reason at any time or for any period of time.

2. Use The Website is intended for your personal, non-commercial use only. You may not use, and must ensure that no one else uses, the information we provide for resale, redistribution, or other commercial purposes. If you copy or transmit any Website pages, you acknowledge and agree that these Terms will still apply to those pages. The Website is only intended for use in the United Kingdom, and you are not permitted to use the service in countries where it is restricted or prohibited by local law. Unless otherwise stated, the products, services, and tariffs displayed on the fibrecompare.com website are only applicable to and available in the United Kingdom. Any advertising on the Website is only intended for the UK market.

We make every effort to keep the Website up to date, but we retain the right to make changes to the content, including pricing information, at any time. We have the right to stop or terminate access to the Website indefinitely if the necessity arises. Any of the material on the Website may be out of date at any time, and we are under no responsibility to update it.

All fees, charges, taxes, and assessments originating from your use of the Website or any services supplied over the Website are your responsibility.

You warrant that you are at least 18 years of age and you will be financially responsible for all your use of the Website (including any use made by you in respect of any persons under the age of 18 years of age for whom you are parentally or legally responsible or by any person for whom you are legally entitled to act) and for any other person's use of this Website through your IP address.

You also warrant that any person using the Website through your IP address will give accurate and true information. You also warrant that you have the legal capacity to enter into a contract on your own behalf or on behalf of anyone for whom you act.

You shall not intentionally introduce viruses, trojans, worms, malware, or other malicious or technologically damaging material into the Website. You shall not attempt to gain unauthorised access to the Website, its server, or any other server, computer, or database connected to the Website. You must not launch a denial-of-service or distributed denial-of-service attack against the Website.

3. Information Although we have taken all reasonable steps to ensure that the information on the Website is accurate, timely, and complete, we cannot guarantee that it is. Much of the content on the Website is provided by third parties, such as Internet Service Providers (ISPs), and you should consult the third-party’s terms and conditions of business, as they may differ from ours.

4. Advice and Third Party Contracts The information and statistics on the Website are provided solely for educational purposes, and we do not represent ourselves as providing advice. As a result, we disclaim any liability and responsibility deriving from any visitor to the Website or anyone who may be informed of its contents placing any reliance on such information or data. Contracts for the provision of services formed through the Website or as a result of your visits are governed by the relevant Internet Service Provider's terms and conditions of supply, not these Terms.

5. Distance Selling Regulations There are restrictions that govern distance selling for non-business customers, and all consumers should be informed of their rights under these regulations. We respect your rights, and our terms and conditions of business include your right to cancel any services you request directly from us. We will provide you with all necessary information, including details of the 'cooling off' period after you have made an order with us, as required by law.

6. Personal Information We have a comprehensive Privacy Policy that you should review. This policy outlines how we utilise personal information you supply to us or that we collect when you use the Website, as well as the steps we take to protect your privacy. The Privacy Policy also explains how to have your personal information amended or deleted from our records, as well as how to have all interaction with us stopped. Please read the Privacy Policy carefully before using the Website, as you will be deemed to have read and agreed to its terms if you do so.

7. Intellectual Property Rights All intellectual property rights (including all copyright, patents, trademarks, service marks, trade names, designs (including the "look and feel" and other visual or non-literal elements) whether registered or unregistered) in the fibrecompare.com website, information and content on the fibrecompare.com website, any database operated by Comparison Systems Ltd and Software shall remain the property of Comparison Systems Ltd and the Customer shall not obtain, and shall not attempt to obtain any title to any such intellectual property rights. The ‘fibrecompare.com’ website, the phrase ‘fibre compare’ and the ‘Fibre Compare’ logo are registered trademarks of Comparison Systems Ltd. You must not use these or any other registered or unregistered trademarks on the Service without the prior written permission of Comparison Systems Ltd.

All trademarks belonging to others, such as Internet Service Providers, affiliates and any other partner (which may, for example, be the partner's name or logo or any product or service) are acknowledged, whether registered or unregistered in the UK or elsewhere. Other proprietary notices and copyright information may be found on the Website, and their conditions must be examined and followed.

No part of the Service may be reproduced in any form or used in any other way except in accordance with these terms and conditions.

8. Comparison Disclaimer Comparative product information provided by us through the Website may not contain all items available on the market. However, we make reasonable efforts to ensure that the information on the Website is correct and up to date, while there may be times when this is not practicable, such as when an Internet Service Provider changes product rates or features and we are not aware of the change in time to update the Website.

9. Limitation of Liability Nothing in these Terms, affects our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. Neither us nor our partners, affiliates, suppliers or sub-contractors shall be liable for any: (i) loss of profit, loss of opportunity, loss of business, loss of revenue, loss of anticipated savings, loss of data, wasted time, wasted costs; or (ii) any indirect, incidental, special, or consequential loss, arising out of or in any way connected with the use of this Website or with any delay or inability to use this Website or for any information, products, and services obtained through this Website or otherwise arising out of the use of this Website, whether based on contract, tort, strict liability or otherwise, even if we or our suppliers, sub-contractors, affiliates or carrier partners have been advised of the possibility of such losses or damages, provided that this conditions shall not prevent claims for direct financial loss that are not excluded by any of the categories set out above.

All warranties whether express or implied under law, including without limitation any warranty for information, data services, interrupted use, errors, omissions, delays, termination of service, loss of data for any reason, fitness for purpose and infringement of third party property rights are hereby expressly excluded.

All reasonable efforts are made by us to ensure the accuracy of all the information available on the Website, whether or not relating to products, services, tariffs, terms and conditions of the provision or supply of any product or service, prices, rates, discounts, taxes or descriptions of our partners or others, including potential savings and products available to you. All information shall be provided on an 'as is' basis. Please note that we make no warranties about the accuracy of such information (whether produced by or on behalf of Comparison Systems Ltd or by our partners or others) and you are strongly advised to verify details of products, services, tariffs, terms and conditions of the provision or supply of any product or service, prices, rates, discounts, taxes and savings directly with the relevant partner or provider.

We make no warranty about the suitability of the tariffs, products, and services mentioned or contained within the Website. It is entirely your own responsibility to confirm that any product is of satisfactory quality and fit for your intended purpose and that any service or tariff is appropriate for your requirements and that all the relevant terms and conditions are appropriate to your circumstances and requirements, including any arrangements you may make for paying for or financing the product or service.

You are advised that new products, services or tariffs may be introduced or existing products, services or tariffs may be modified, suspended or revoked by our partners with or without notice. Whilst We endeavour to update the Website within a reasonable time after being notified of such changes by Our partners or becoming aware of such changes, We cannot accept any liability should any partner provide Us with inaccurate, misleading or incomplete information which We take in good faith or if they fail to notify Us in a timely manner of changes in their products, services or tariffs.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.

10. No Partnership / Agency You agree that your use of the Website or contained in these Terms shall be construed to create a joint venture, partnership or agency relationship between you and Comparison Systems Ltd and neither party shall have the right or authority to incur any liability debt or cost or enter into any contracts or other arrangements in the name of or on behalf of the other.

11. Entire Agreement And No Waiver These Terms represent the entire agreement between Comparison Systems Ltd and you and no other representations, whether oral, in writing, transmitted by electronic means or made on the Website or other sites to which the Website links to or from, forms part of the agreement between us. Each party agrees that it shall have no remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Terms. No waiver by Comparison Systems Ltd of any future defaults, whether of a like or different character. No granting of time or other forbearance or indulgence by Comparison Systems Ltd to the Customer shall in any way release, discharge or otherwise affect the liability of the Customer under this Agreement.

12. Governing Law & Disputes If any dispute arises in connection with these Terms parties agree to attempt to resolve such dispute by negotiation. These Terms shall be governed by and construed in accordance with English law. The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Website although we retain the right to bring proceedings against you for breach of these Terms in your country of residence or any other relevant country.