Sky is Europe’s foremost entertainment company with over 22 million customers in the UK, Ireland, Germany, Spain, Italy, Austria, and Switzerland. It is one of the UK’s largest home broadband, TV and sports content providers.
Broadband Packages
Sky Full Fibre 75 Sky Full Fibre 75 is a fibre optic plan that offers a 61Mb average broadband speed and no download cap. This bundle is perfect for movie and audio streaming, gaming, and large families with multiple users connecting at the same time.
Sky Full Fibre 150 Sky Full Fibre 150 is one of Sky’s ultrafast products with typical download rates of 145Mb.
Sky Full Fibre 500 Sky Full Fibre 500 is one of Sky's premium packages, with typical download rates of 500Mbps.
Sky Full Fibre Gigafast Sky Full Fibre Gigafast is the company's premium package, with typical download rates of 500Mbps.
Switching to Sky
Sky Switch Squad make sure switching from your current provider to Sky goes quickly and smoothly. If you need an engineer for a new line installation then the Sky team will help you do book an appointment, or they can simply switch your services if you already have a line in place. If you are joining Sky from BT, TalkTalk, Plusnet or EE then the Sky Switch Squad will handle the transfer and you won’t need to speak to your existing provider to cancel. If you are with Virgin Media, BT Ultrafast or a full fibre provider then you will need to cancel your services with your existing provider.
Router
Sky has two new routers that are speedier and more up to date. The Sky Broadband Hub, which debuted in 2019, or the Sky Q Hub, which debuted in 2016 and is built exclusively for use with the Sky Q TV package. When you sign up for one of Sky's Essential or Superfast broadband and home phone packages you'll get the Sky Broadband Hub 2019. Ultrafast fibre optic broadband packages are included as standard with the Sky Broadband Hub 2019. Both the new Sky Broadband Hub and Sky Q Hub offer incredibly high speeds of up to 1Gbps and can connect up to 64 internet-enabled devices at the same time. Customer feedback, on the other hand, indicates that the new Sky Broadband Hub provides a better, stronger WiFi signal throughout the home. When you sign up for a Sky broadband package that includes the 2019 Sky Broadband Hub, you may also add the Broadband Boost add-on for an extra fee. This is a service guarantee that assures a minimum download speed of 3Mbps in each room of your home. The Sky Q Hub, which comes with Sky Q broadband and TV bundles, is built exclusively for use with the Sky Q TV service and offers a number of features.
Sky Talk
Customers can choose from a range of Sky Talk packages, with inclusive calls to UK landlines and mobiles. Sky Talk Evenings & Weekends Extra offers inclusive calls to UK landlines and mobiles Monday to Friday evening as well as all weekend. Sky Talk Anytime Extra offers inclusive calls to UK landlines and mobiles Monday to Friday between 7am and 7pm, Monday to Friday Evenings and weekends. Sky Talk International Extra offers the same as the Anytime Extra package plus the benefit of inclusive calls to 50 international destinations (see Sky website for details). All packages include 24/7 calls to Sky Customer Service. If you don’t use the home phone much then you can choose Sky Pay As You Talk and you’ll only be charged for the calls that you make. You will get this package as standard if you don’t choose a Sky Talk option.
Sky Stream
Sky’s new streaming service is adaptable and straightforward. Over 30,000 shows streaming to your TV, all your favourite shows, channels and apps in one place. Stream to any TV over WiFi, with no satellite dish, next day delivery, and the option to cancel anytime.. Exclusive Sky channels. Sports, Cinema and Kids. Netflix originals and unmissable shows not on Freeview. Just plug in, start watching tomorrow.
Sky TV
Sky TV has hundreds of channels and is one of the best TV services in the UK. You'll have access to the most cutting-edge home TV technology thanks to its ground-breaking Sky Q system. You can add Sky Sports to watch a variety of sports from the comfort of your own home, as well as Sky Cinema to watch the best movies on demand. You can then combine that with fibre broadband, which can have average download speeds of up to 500Mbps depending on your location, a good landline service, and even Sky Mobile deals if you want.
If you live in a TV-obsessed household, Sky has everything you need – and then some. You also have enough bandwidth to stream with 500Mbps internet.
TV Packages
Sky’s TV service is adaptable and straightforward. It's based on TV Packs, which are combinations of channels and on-demand content from which you can build the exact package to suit your household.
Every Sky TV subscriber receives the Sky Signature pack as standard. This includes around 300 channels such as Sky One, Sky Atlantic, Sky Arts, Comedy Central, National Geographic, Fox, Discovery, and others, as well as Sky Box Sets on demand and 40 catch-up channels.
Then you can put together your package by combining as many of these other packs as you want.
TV Packs
Sky Cinema has 11 dedicated movie channels that cover everything from new blockbusters to arthouse hits and classic family films. Sky has a new premiere every day, as well as over a thousand on-demand movies to watch at any time.
Sky Box Sets - Provides over 450 box sets of shows that you can watch at any time.
Sky Sports – 8 Sky Sports channels Sky Sports Premier League - broadcasts top Premier League games as well as highlights, discussion, analysis, and debates. Sky Sports Football - broadcasts live football every week, including the EFL, Carabao Cup, SPFL, and La Liga. Sky Sports F1 broadcasts every F1 practise, race, and qualifying session. Sky Sports Cricket - broadcasts every England home Test, domestic match, and ICC competition. Sky Sports Golf - live coverage of the Majors, as well as the European and PGA tours. Sky Sports Action and Sky Sports Arena are only available together. Sky Sports News - 24-hour news coverage as well as match highlights from around the world of sport.
Sky Kids - offers 11 dedicated children's channels, including Disney XD, Nickelodeon, and Cartoon Network, as well as over 4,500 on-demand episodes. The Sky Kids App allows you to watch selected content on the go (you can choose what they can see), and parental controls allow you to restrict access when it's time for bed.
Sky Ultimate On Demand - Combines a Netflix subscription with Sky Signature at a discounted price. Sky HD Pack - You'll need to add this to your package if you want to watch Sky channels like Sky One and Sky Atlantic in high definition. Sky Q Experience - Allows you to watch Sky channels in 4K resolution. A Sky Q 1TB or Sky Q 2TB box is required.
Sky Q box
The Sky Q box has the following key features:
Option to pause, rewind, or restart live TV Storage capacity for up to 500 hours of HD video Series Link recording, so you can set your Sky Q box to tape an entire series Voice-controlled remote that allows you to search for shows using voice commands. Possibility of pausing TV in one room and continuing in another (requires Sky Q experience add-on)
Sky On Demand and Sky Go
Sky has a large library of on-demand content that can be accessed via the internet. To get it, you'll need to connect the Sky Q box, which comes with all TV packages, to your broadband. This does not have to be Sky broadband, so if you're already signed up with another provider, you should be fine. Sky On Demand provides access to catch-up services such as BBC iPlayer as well as shows from Sky's own entertainment and movie channels. What you can watch is determined by the bundle you choose; for example, if you want to watch movies, you'll need Sky Cinema, while if you want to watch Disney Channel shows, you'll need the Kids pack.
Sky Store
You can buy or rent the most recent movie releases from the Sky Store and watch them on your Sky Q box, computer, or smartphone. Films are typically available to rent or buy from the service at the same time they are released on DVD and Blu-Ray. So, if you want to watch a movie before it airs on television, Sky Store is one of the most convenient ways to do so.
Price Increases
Some broadband providers may increase monthly prices in line with the retail or consumer price index each year during the length of your contract. Please refer to individual broadband provider's terms and conditions before signing up.