This altnet (alternative network) provider offers fast, flexible, affordable full fibre. It is currently available in Buckinghamshire, Oxfordshire, Surrey, West London and West Sussex areas. With 30-day contract options and super competitive prices, there's a lot to like about Hey Broadband.
Broadband packages
All of Hey Broadband plans are symmetrical speeds. This means upload speeds are equal to that of download speeds. Great news for gamers!
Superfast 150
Their entry-level deal gives an average download and upload speed of 150Mbps. It’s well equipped to handle large content uploads, streaming and online gaming.
Megafast 400
A great plan that powers an average download speed and upload speed of 400Mbps. Incredibly fast connection that can handle large households, multiple devices and downloading and streaming movies and videogames in UHD (ultra high definition).
Gigafast 900
Will you ever really need 900Mbps and the power to be connected to 120 digital devices at the same time? Maybe not, but if you want to future-proof your home and have peace of mind that you will always have the fastest, most stable internet available, then this is the one for you.
Switching to Hey Broadband
Switching to Hey Broadband should be straight forward. Once you’ve selected your package, it normally takes around 14 days for your new order to go live. If you do need an engineer for a new line installation then Hey!Broadband will arrange for this. Or if you already have a line in place, you’ll be posted out a router that just needs to be plugged in on your go-live date.
Excellent customer service
With a TrustPilot Rating of 4.2+ from over 1200+ independently verified customer reviews and 75% of these rated as ‘Excellent’, Hey!Broadband scores higher than most of the bigger, better known providers.
VoIP
Hey!Broadband offer a phone service as an optional add on. It's different from a traditional landlines because it runs on VoIP (Voice over IP) technology, so there’s no landline fee. You can keep your existing number or chooe a new one. Once your phone service is activated, all you need to do is plug your handset into your router.
Price increases
Some broadband providers may increase monthly prices in line with the retail or consumer price index each year during the length of your contract. But Hey Broadband promise no mid-contract price increases or hidden costs.