TalkTalk introduce 30 day great connection guarantee with fibre broadband
TalkTalk has introduced its Great Connection Guarantee alongside its fibre broadband packages, which offers customers the chance to cancel their fibre service within 30 days of going live if the service is not performing to a satisfactory standard. In the event customers are not happy with their Faster Fibre service they can call TalkTalk to cancel the service, return the equipment in a prepaid returns bag and receive their pro-rata refund. Customers won’t receive a refund for any one-off costs and the guarantee only applies to fibre packages, not broadband. The new guarantee runs alongside TalkTalk’s existing fixed price guarantee that was launched earlier in 2018.
This week TalkTalk has also reduced the price of its Faster Fibre range of packages:
Faster Fibre costs £23.50 per month and comes with average download speeds of 35Mbps on an 18 month contract. Included are a TalkTalk Wi-Fi Hub (router delivery is a one-off £9.95), a free online Super Safe, pay-as-you-go calls and the fixed price guarantee for the duration of your contract.
Faster Fibre Speed Boost costs £28.50 per month and for the extra rental it comes with amazing average download speeds of 63Mbps on an 18 month contract. This package is ideal for those who need speed for watching HD movies, TV, and streaming across multiple rooms, for online gaming or to upload large files. Included are a TalkTalk Wi-Fi Hub (router delivery is a one-off £9.95), a free online Super Safe, pay-as-you-go calls and the fixed price guarantee for the duration of your contract.
If you want to add TV to your service then TalkTalk’s Faster Fibre + TV Plus Box + TV Select is a superb addition to your home entertainment. For £30.50 per month (18 month contract) the package comes with the TalkTalk‘s Faster Fibre and TV Plus Box to pause, rewind & record up to 180 hours of live TV and 7 day catch-up. The package includes 13 of the nation’s favourite channels including Sky One, Sky Living, Sky Arts, Sky Two, Real Lives, Sky Sports News, Fox, National Geographic, Comedy Central, MTV, GOLD, History, Crime + Investigation as well 80+ Freeview channels, 15 in HD.
Find your perfect superfast fibre, broadband and TV deal with price comparison site fibrecompare.com